Inclusive Solution Design for Civic Entrepreneurs

Local governments serve a variety of important functions, roles and responsibilities for residents, from police and fire to parks, public works and street maintenance. At the same time, there are challenges associated with serving all constituents efficiently and effectively. After all, each neighborhood and community is unique and there is no one-size-fits-all policy.

Join the SF Mayor’s Office of Civic Innovation, its 2016 Startup in Residence (STiR) cohort, and Change Catalyst, (working to empower diverse, inclusive and sustainable tech innovation through education, mentorship, and funding), for a conversation and workshop delving into inclusive civic solution design.


We’ll attempt to answer the following questions:

  • How might we improve inclusivity in the design of government services?

  • When designing solutions, how can the focus be kept on people and communities rather than technology?

  • How might inclusive civic engagement strategies help create more resilient cities?


This event will consist of two parts:


Part 1 will feature some brief context setting with our public practitioners:


Part 2 will be an interactive workshop facilitated by Melinda Epler and Wayne Sutton of Change Catalyst to develop empathy muscles, understand the pitfalls of making assumptions, and provide the tools for co-creation and collaboration for more effective and inclusive civic engagement. Small teams will explore both the theory and application of the following concepts to design solutions that involve a wide variety of community voices:

  • Empathy & social impact

  • Co-creation & inclusion of diverse perspectives in the design process

  • Testing hypotheses/validating assumptions

  • Cross-sector collaboration


We look forward to learning how to solve challenges with an inclusive mindset for civic entrepreneurs, startups, practitioners and community members!
 
Light refreshments will be served.