Trainings & Workshops
In 2019, we hosted more client-sponsored trainings than ever before, a total of 18 (not counting the Learning Labs mentioned above). Introduction to Human-Centered Design continued to be a popular request, which we brought to clients like California Health and Human Services Office of Innovation, Napa County and San Francisco Municipal Transportation Agency. Other topics included Presentations & Storytelling, Facilitation/Train the Trainer, Building Effective Teams, and Human-Centered Change Management.
We also had the opportunity to participate in some meaningful collaborations in curriculum design. One included our good friend, Andy Krackov, and his firm, Hillcrest Advisory, in the co-design of a three day Presentations & Storytelling training for the Information Security Leadership Academy at the California Department of Technology. We may have learned more from the participants than they did from us!
Another collaboration took Judi all the way to the Western Balkans for a five-day training on digital transformation and collaboration with teams from Montenegro, Albania, Bosnia-Herzegovina, Serbia and North Macedonia. Judi co-created curriculum, traveled and co-facilitated alongside experts in public sector innovation from all over the world! Check out this ten minute documentary to see us in action with a cadre of inspiring innovators.
In addition to training, we facilitated eleven different workshops across California and even Minneapolis! Some, including User Journey Mapping for the Los Angeles County Department of Health Services and Community Visioning in the City of East Palo Alto were part of our multi-year partnership with FUSE Corps. We also facilitated an interactive session with our friends from CHHS Office of Innovation at the 2019 Data Expo. Watch for some of the post-its we collected from 200+ participants in this talk from newly minted Secretary, Dr. Mark Ghaly, about leveraging data to improve service delivery throughout the state.