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Case study: ERiCA Grant Impact Evaluation & Storytelling with Cerritos College

Uplifting the voices and needs of women entering the trades

CivicMakers partnered with Cerritos College, Continuing Education Division to evaluate the impact of the Equal Representation in Construction Apprenticeship (ERiCA) grant for women in their construction apprenticeships. Our role was to surface the “stories behind the grant” to bring insights and learnings to the next two years of the grant program.

Listen

The ERiCA Grant is dedicated to breaking barriers and creating opportunities for women, non-binary individuals, and underserved populations to build lasting careers in the construction and building trades. This grant provides essential support, including funding for childcare, outreach efforts, and community-building resources, ensuring that historically underrepresented groups have equitable access to these career pathways.

Building off past success, Cerritos College was recently awarded the ERiCA grant for another two years. They wanted to take that as an opportunity to evaluate what was working well and what could be improved.

To serve their current participants – women in the ironworkers and painters apprenticeships – the program team had already established partnerships to offer resources around menstruation equity and wellness. They’d also built a mentorship program that offered a stipend for past program participants to provide guidance and industry support to the new apprentices joining.

As their evaluation partners, our goal was to capture authentic lived experiences of program participants that would reflect the impact of the ERiCA grant and these program resources. We wanted to understand:

  • What has been their experience, as women, in the apprenticeship program and working in the trades?
  • What support had they received from the program and how might the program improve for the women to follow?

As their storytelling partners, our goal was to showcase the emotion and the realities of experiences from program participants. It was important to tell their stories visually and verbally, which shaped our approach to research design.

Gathering Stories

Knowing that past program participants now had full-time jobs in the trades, we wanted to engage with them in a way that didn’t feel extractive to their day-to-day lives. Luckily, we were able to join a scheduled training for program mentors, led by Wellness Tools for the Trades and featuring period resources from Jess Period.

This gave us the opportunity to add a listening session to time already set aside in their schedules. It also offered a comfortable and informal setting, on the Cerritos College grounds, for us to document their stories in discussion with each other.

This worksheet includes 5 bubbles that are connected by a dashed and winding line. Each bubble includes a prompt for the participant to complete. (1) How did you first hear about the apprenticeship program, and what made you want to join? Draw it out! (2) What was your first day or week like on the job, and how did you feel when you started? (3) Can you tell us about a challenge or fear you had about joining this field, what did that look like? (4)What’s a time when you felt really proud of your work or a new skill you learned? Draw it out! (5) When you think about the future for the people you mentor, what do you hope their journeys will look like?
A journey map worksheet that we shared with the mentors to reflect, privately, on their experience before discussing in a group.
Past program participants, now credentialed ironworkers and program mentors, joined our listening session to share about their experience in the trades.

Each person mentioned they were regularly the only woman on their job sites. For one person, it took “two years, almost three” to meet another woman in the trades. This gave extra weight to the day and the opportunity to bring together these five mentors to be that representation and support for the women to follow.

Learn

After the in-person session together, we set to work pulling key threads and insights from their stories. We tagged (‘coded’) the transcripts to translate our conversation into organized data and actionable insights.

Screenshot from the data analysis process where video transcripts were tagged to help surface themes and key quotes. This image shows a series of the labeled tags from across the files and the number of times each had been used. The tool used to help with the 'coding' process was Dovetail.

We tagged quotes that helped to answer our research questions as well as emerging themes. We then grouped those video clips to create high level storyboards, a prototype that would ensure it told a clear story and to identify any gaps in the narrative.

Screenshot from Dovetail, showing how tagged and clipped quotes could be organized to create a draft storyboard. This storyboard would help guide the video editing process.

Some strong themes emerged as we reviewed and revisited the conversation. Below are some of the key takeaways:

Key Takeaways

In Their Words

Work in the trades opens doors to economic equity for women and the next generation.

 

“I’m here because I’m trying to provide a better life for my kid.”
Women bring unique strengths to the job site through their technical skills, readiness to learn, and resilience.

 

“…[skill and] knowledge, that’s value. The foremen pick the women because we are better at detail.”
Participants are working in spaces that don’t accommodate them, but continue to show up and prove themselves.

 

“[I was] given a medium respirator when I was supposed to be designated for a small. Which puts me at risk, with particles coming through.”
Representation and connection matters. There is deep value in connecting with the people who have faced – and overcome – the same challenges.

 

“The circle has grown. We’re here for each other. We can bounce ideas off of each other and network with jobs. I didn’t have that when I came in”

 

Make

After reviewing 100 video clips, over an hour of footage, and pulling out key quotes we were able to pull together a clear story in the words of participants.

Upon hearing about the unique way the Continuing Education Division was capturing real-life stories, artifacts and insights, the PR director for the college expressed interest in including vignettes from the videos to share with a wider audience. We drafted detailed content plans, then edited 2 long-form videos and 3 short clips for social media. The videos present a range of topics:

  • Reasons women are joining the trades;
  • The importance of finding community;
  • Barriers women face in a male-dominated industry; and
  • The strengths women bring to the trades

To circle back with those who shared their stories, we joined another mentor training and hosted a ‘screening’ of the videos to learn how well the videos reflected their experience and if they were comfortable with how their personal quotes were represented.

To ensure their experience could be used to help future program participants, we compiled our findings and recommendations in a deck-style report. We were already encouraged to see the intentional partnerships and investments that Cerritos College Continuing Education has been able to make with the ERiCA grant. We look forward to seeing how the program continues to make an impact in the coming years!

“We are incredibly grateful for the opportunity to partner with CivicMakers on this project. Throughout the process, we felt genuinely supported and cared for, and we are very pleased with both the outcome and the collaborative experience alongside our participants. We look forward to continuing this partnership and working together on future endeavors.”

Atalie Oliva Community Education Specialist/ERiCA Grant Liaison, Cerritos College