CivicMakers is an innovation and engagement firm headquartered in San Francisco, California. We love listening, solving problems and building relationships that improve our communities and institutions. Our service design, community engagement and digital expertise brings the human side of technology to public agencies, social enterprises and nonprofits. You can find us at City Hall, the local co-working space or one of the trainings and events we regularly host with our community.
- Humans are part of nature
- All humans share the same needs for food, water, shelter, love, community
- All humans experience suffering when basic needs are not met
- All humans have the potential to learn, love and create
- Humans are unique in our ability to ask questions, use tools to solve problems, and work together in diverse groups
- Humanity requires the cooperation and active participation of people in their communities to survive
- We prioritize inclusion and equity
- We listen actively and with empathy
- We learn by doing
- We are collaborative
- We are transparent
- We are hopeful
The CivicMakers Team
Cristelle is a community engagement specialist, post-it note enthusiast, and civic impact design nerd working to make government more effective, efficient, and equitable. She has 10+ years experience blending project management, community outreach, and collaborative problem solving across sectors.
Jim is a mission-driven intrapreneur, someone with entrepreneurial DNA but who works inside organizations doing good in the world, injecting them with business discipline, right-brain inventiveness, and media savvy to move the needle of social change. (more…)
Featured Client Case Studies
CHHS sought CivicMakers’ service design expertise to better understand stakeholder needs in order to develop the 1849 Collaborative platform, which promotes collaboration around health and human service data.
The CivicMakers team is training all 400 City of San Rafael staff in human-centered design and applying service design to improve City services and to support a culture of innovation throughout the organization.
Facing some of the highest rates in the State of diabetes, obesity, and smoking, Suisun City (with help from Solano County) engaged CivicMakers and Michael Baker Intl. to develop a 6 month community leadership training to cultivate and empower residents to become public health champions.