Case Study
Cerritos College – ERiCA Grant Evaluation & Storytelling
As a leading human-centered design consultancy in the San Francisco Bay Area and across California, we bring decades of interdisciplinary work with the public sector.
We have spent years bridging engagement, innovation and technology to improve governance, service delivery and public participation. We build deep and long-lasting relationships, harness the unique capacities of teams and organizations, and provide ongoing education and support for human-centered, collaborative problem solving along the way.
PORTFOLIO
Explore our case studies and learn how we translated insights and unearthed solutions.
![A hand reaches for a flyer from Cerritos College. The flier highlights the Ironworker apprenticeship at Cerritos College Continuing Education, in Spanish.]()
Case Study
Amplifi – Disaster Navigator 2.0
![Screenshot of Amplifi's webpage on the Disaster Navigator]()
Case Study
San Rafael – Together Academy 2025
![A small team is seated around a table and taking notes as one person is being interviewed.]()
Case Study
Ridiculously Hopeful Futures for a Human-Centered Government
![group of people around a table smiling and working on worksheets]()
IN THEIR WORDS
“The CivicMakers team were true partners in applying a trauma-informed lens to the stakeholder research and analysis they conducted with users of the Disaster Navigator, all of whom were directly impacted by the fires. Their thorough and thoughtful distillation of insights provides an actionable roadmap for improvements going forward.”
Jill Bauman CEO, Amplifi
WHO WE'VE WORKED WITH
A selection of our current and past partners and clients
CA Community Colleges CalWORKs Association
California Department of Public Health
California Department of Technology
California Health & Human Services Agency
California Office of Statewide Health Planning and Development/ITSD
California State Library
California Teacher Development Collaborative
California Victim Compensation Board
Center for Public Interest Design
City and County of San Francisco
City of Berkeley
City of Fremont
City of Hayward
City of Mountain View
City of San Jose
City of San Rafael
City of Santa Rosa
City of Stockton
City of Walnut Creek
City of West Sacramento
Code for America
County of Santa Clara
FUSE Corps
Microsoft
Napa County
National League of Cities
Regional School of Public Administration
Richmond Community Foundation
San Francisco Bay Area Water Emergency Transportation Authority
San Francisco Committee on Information Technology
San Francisco Digital Services
San Francisco Office of Economic and Workforce Development
San Francisco Parks Alliance
San Francisco Public Utilities Commission
San Jose Human Resources Department
San Jose Office of Civic Innovation
San Jose Office of the City Clerk
Santa Clara Valley Water District
SF Tech Council
SPUR
The Pew Charitable Trusts
Voter Participation Center
Water.org
