Skip to main content
Loading Events

Public Impact Design Training in San Francisco

Join us for our Public Impact Design training: an innovative framework for human-centered, collaborative problem-solving.

The design and delivery of public services requires passion, creativity and grit. Government and nonprofit staff can benefit from the tools, techniques and strategies that drive innovation in the private sector. But greater complexity and higher stakes in the public sector requires new, interdisciplinary approaches.

Drawing from our experience on the front lines of civic innovation, community engagement, and digital strategy with cities and agencies across California, we’ve developed a solution – Public Impact Design.

Public Impact Design training blends human-centered design with systems thinking and reflective practice – three powerful, collaborative frameworks for problem-solving and creating change within systems, organizations, and individuals.

In this hands-on training, you will have the opportunity to PRACTICE applying Public Impact Design to your real-world challenge. Through this process, you will LEARN:

  • Human-centered design – a framework for designing services, programs, and policies with those who will be impacted

  • Empathic listening and effective interviewing techniques

  • Systems thinking for designing solutions within complex systems

  • Sketching and prototyping designs and iterating based on real-time feedback

  • Reflective practice as a means of self-evaluation and continual improvement

Who is this training for? Anyone who works closely with the public, including:

  • Government Agency Staff

  • Nonprofits and Foundation Staff

  • Social Entrepreneurs

  • Civic Technologists

Can I bring a colleague? Yes! It’s even more fun that way.

Here’s what people are saying:

“Loved this – so useful. Will be thinking about it a lot in the days and weeks to come!” – Civic Technology Consultant

“Lots of fun, very informative and engaging. Looking forward to more!” – Government Innovation Strategist

For questions, please email

CivicMakers strives to make our events and trainings accessible to everyone. Therefore, no one will be turned away for lack of funds, and discounts/scholarships will be assessed on a case by case basis. Please send us an email if you need financial assistance.

Event Details


October 27, 2017


8:30 am - 12:30 pm


Impact Hub San Francisco