• Co-designing solutions for

    our most pressing public problems

  • Co-designing solutions for

    our most pressing public problems

  • Co-designing solutions for

    our most pressing public problems

We help governments, nonprofits, and social enterprises create human-centered solutions to achieve their missions and scale their impact.

San Rafael Learning Lab

Together with a diverse team of staff from across the City, we co-created a change management strategy and training program to embed a culture of innovation and continuous improvement that translates to more responsive delivery of services and resident satisfaction.

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“Public Voice” Civic User Testing Group

With our partners at the City and County of San Francisco (CCSF) and Microsoft, we co-create a new program that allows any CCSF department or agency to connect to a diverse group of community members, collect real-time feedback, and use the input to improve City services.

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Fremont Smart City Action Plan

In collaboration with a cross-departmental team, we developed a living Smart City strategy. The Smart City Action Plan includes vision, values, and a categorization of existing and future projects, along with a set of criteria that will allow the Action Team to prioritize opportunities as they emerge.

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We offer collaborative frameworks for designing effective organizations, programs & services.

Improve Programs & Services

Strategic Planning
Service Design
Policy & Program Development
Research & Evaluation

Increase Engagement

Stakeholder Engagement
Communications Strategy
Workshop & Event Facilitation
Marketing & Sales Strategy

Build Capacity

Training & Professional Development
Organizational Change Management
Digital Transformation
Project Management

Learn about our services

Clients

We understand the civic innovation and government technology landscape. Our multi-disciplinary team has worked across sectors with the leading civic organizations.