Category: Design Research
Blog Post
Surfacing Insights from State Employees
The CivicMakers Team has been working with a state agency over the past six months to better understand how multiple…
Blog Post
Kicking Off the Workforce Transformation Corps!
The Workforce Transformation Corps The CivicMakers Team is honored to support the ambitious Workforce Transformation Strategy of Jobs For the…
Case Study
Project SPARC
resource
Data Synthesis Plan
Last Updated: November, 2021 Telling a clear and defensible story with your insights is essential to transforming data into meaningful…
resource
Journey Mapping
Last Updated: November, 2021 Think of the journey map as a glorified table that helps you map different types of…
resource
Stakeholder Identification
Last Updated: November, 2021 A key step to engaging the humans in human-centered design is identifying your stakeholders. This framework…
resource
Survey Design
Last Updated: November, 2021 Surveys can be a powerful data collection method when we want a high quantity of Responses,…
resource
Interview Protocol
Last Updated: November, 2021 The Stakeholder Interview is one of the most powerful tools in the human-centered design toolbox. Interviews…
Case Study
San Francisco Homeless Workforce Systems Alignment
Case Study
San Francisco Public Research Program
Blog Post
Everything is Data: Making Sense of COVID-19 with Human Connection
Finding hope for positive systems change from an informal online meetup with public servants I’ll admit it. I’m a compulsive…
Case Study
San Francisco ‘SF Shines’ Program Evaluation and Implementation
Blog Post
The Culture Stack — Cultivating a More Resilient & Responsive Government
The govtech movement holds great promise, but is hindered by a glaring blindspot — the assumption that technology alone will…
Case Study
Code for America User Research
Case Study
CA Health & Human Services Knowledge Sharing Platform
Blog Post
These Californians are improving public health with data
It’s a new year, and with it comes new opportunities for individuals and organizations to make data-driven decisions. As more…
Blog Post
Co-Discovery: A Process for Impactful Projects
At CivicMakers, we believe gathering the right mix of people, cultivating community and building trust are key ingredients for any successful…