Blog Post
Tool Case Study: Ecosystem Mapping in the Anaheim Workforce Connection
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
Category: Design Research
![A zoomed out view of an ecosystem map that was developed for the Anaheim Workforce Connection.]()
Blog Post
Tool Case Study: Interview Strategy at the Workforce Investment Board of Tulare County
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![Four pages of the interview strategy are laid out, overlapping each other. The background fades from white to yellow.]()
Blog Post
Tool Case Study: Journey Mapping to Increase a Sense of Belonging
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A visual of the re-organized bulletin board, with real pictures of how the categories of resources were changed to better reflect what customers came into the office looking for.]()
Blog Post
Tool Case Study: Stakeholder Identification in LA Workforce Development
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
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Case Study
JFF Workforce Communities of Action
![6 members of the project team are together on a zoom call, smiling and prepping for the next session. In the picture (from Left to Right, Top to Bottom) Leah Tremblay-Adams, Brittany Henry, Genna Petrolla, Christina Garcia, Jonathan Osei, and Lee Domeika.]()
Case Study
ETP – Application Process Evaluation
![Two people stand in front of a screen which shows a detailed journey map of the application process. They are both pointing to a part of the screen and discussing it.]()
Blog Post
Surfacing Insights from State Employees
The CivicMakers Team has been working with a state agency over the past six months to better understand how multiple…
![A session attendee's hands can be seen writing on a post-it. They have an open packet of background info in front of them, as well as a few crumpled up post-its.]()
Blog Post
Kicking Off the Workforce Transformation Corps!
The Workforce Transformation Corps The CivicMakers Team is honored to support the ambitious Workforce Transformation Strategy of Jobs For the…
![Virginia Hamilton and a kick-off participant are standing with their backs to camera, facing a wall of sticky notes that are labeled ‘skills we want to learn!’]()
Case Study
Project SPARC
![Screenshot from the SPARC Showcase March 2022. Someone is sharing a slide with three quotes from CalWORKs parenting students who shared their experiences around mental health. On the right side are a series of pictures of SPARC Leaders attending the zoom session.]()
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Data Synthesis Plan
Last Updated: November, 2021 Telling a clear and defensible story with your insights is essential to transforming data into meaningful…
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Journey Mapping
Last Updated: November, 2021 Think of the journey map as a glorified table that helps you map different types of…
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Stakeholder Identification
Last Updated: November, 2021 A key step to engaging the humans in human-centered design is identifying your stakeholders. This framework…
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Survey Design
Last Updated: November, 2021 Surveys can be a powerful data collection method when we want a high quantity of Responses,…
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Interview Protocol
Last Updated: November, 2021 The Stakeholder Interview is one of the most powerful tools in the human-centered design toolbox. Interviews…
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Case Study
San Francisco Homeless Workforce Systems Alignment
![Cristelle and Leah brainstorming in front of a whiteboard with post-its]()
Case Study
San Francisco Public Research Program
![San Francisco Public Research Program - Image]()
Blog Post
Everything is Data: Making Sense of COVID-19 with Human Connection
Finding hope for positive systems change from an informal online meetup with public servants I’ll admit it. I’m a compulsive…
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Case Study
San Francisco ‘SF Shines’ Program Evaluation and Implementation
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Blog Post
The Culture Stack — Cultivating a More Resilient & Responsive Government
The govtech movement holds great promise, but is hindered by a glaring blindspot — the assumption that technology alone will…
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Case Study
Code for America User Research
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Case Study
CA Health & Human Services Knowledge Sharing Platform
![A room of stakeholders with posters describing]()
Blog Post
These Californians are improving public health with data
It’s a new year, and with it comes new opportunities for individuals and organizations to make data-driven decisions. As more…
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Blog Post
Co-Discovery: A Process for Impactful Projects
At CivicMakers, we believe gathering the right mix of people, cultivating community and building trust are key ingredients for any successful…
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