Blog Post
Leveraging the Power of Apprenticeships
In a continuation of our work with California’s Employment Training Panel (ETP), we recently wrapped up a 10-month design process…
Category: Evaluation
![HCD Process Graphic, highlighting the implementation phase at the very end]()
Blog Post
2023 Year in Review
Every year, the CivicMakers Team takes a look at what projects (both internal and external), people, and partners furthered our…
![An outtake from the team photo shoot. Everyone is lining up in front of a plant-filled background, getting ready for the group photo.]()
Case Study
ETP – Application Process Evaluation
![Two people stand in front of a screen which shows a detailed journey map of the application process. They are both pointing to a part of the screen and discussing it.]()
Blog Post
End of Year Reflection, 2022
It can be difficult to fit time for reflection and learning from our work into the day-to-day of running a…
![Mike, Judi, Leah, and Brit on a zoom call. All are smiling with the zoom filter of green sprouts coming from their heads.]()
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Data Synthesis Plan
Last Updated: November, 2021 Telling a clear and defensible story with your insights is essential to transforming data into meaningful…
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Journey Mapping
Last Updated: November, 2021 Think of the journey map as a glorified table that helps you map different types of…
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Survey Design
Last Updated: November, 2021 Surveys can be a powerful data collection method when we want a high quantity of Responses,…
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Interview Protocol
Last Updated: November, 2021 The Stakeholder Interview is one of the most powerful tools in the human-centered design toolbox. Interviews…
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Case Study
San Francisco Homeless Workforce Systems Alignment
![Cristelle and Leah brainstorming in front of a whiteboard with post-its]()
Case Study
San Francisco Public Research Program
![San Francisco Public Research Program - Image]()
Case Study
San Francisco ‘SF Shines’ Program Evaluation and Implementation
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Blog Post
The Culture Stack — Cultivating a More Resilient & Responsive Government
The govtech movement holds great promise, but is hindered by a glaring blindspot — the assumption that technology alone will…
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Case Study
San Francisco Recreation and Open Space Element (ROSE) Evaluation
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Case Study
Code for America User Research
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