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Data Synthesis Plan
Last Updated: November, 2021 Telling a clear and defensible story with your insights is essential to transforming data into meaningful…
Category: Evaluation
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Journey Mapping
Last Updated: November, 2021 Think of the journey map as a glorified table that helps you map different types of…
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Survey Design
Last Updated: November, 2021 Surveys can be a powerful data collection method when we want a high quantity of Responses,…
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Interview Protocol
Last Updated: November, 2021 The Stakeholder Interview is one of the most powerful tools in the human-centered design toolbox. Interviews…
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Case Study
San Francisco Homeless Workforce Systems Alignment
![Cristelle and Leah brainstorming in front of a whiteboard with post-its]()
Case Study
San Francisco Public Research Program
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Case Study
San Francisco ‘SF Shines’ Program Evaluation and Implementation
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Blog Post
The Culture Stack — Cultivating a More Resilient & Responsive Government
The govtech movement holds great promise, but is hindered by a glaring blindspot — the assumption that technology alone will…
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Case Study
San Francisco Recreation and Open Space Element (ROSE) Evaluation
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Case Study
Code for America User Research
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