Blog Post
Workforce Meets Human-Centered Design in the Middle of the State
The workforce system is obsessed with Human-Centered Design (HCD), and the problem-solving method is no longer simply a buzzword; some…
Category: Human-Centered Design
![Adam Peck presenting the WIB's Annual Plan in front of the full conference.]()
Blog Post
Leveraging the Power of Apprenticeships
In a continuation of our work with California’s Employment Training Panel (ETP), we recently wrapped up a 10-month design process…
![HCD Process Graphic, highlighting the implementation phase at the very end]()
Blog Post
Berkeley Public Library: All-Staff Day
Berkeley Public Library’s team hosted a All-Staff Day in September, 2023 that they wanted to be rooted in Human-Centered Design…
![A group of folks are sitting around a table, many wearing masks, completing a handout.]()
Blog Post
Innovation Showcase: Co-Designing a Future Where People Come First
At the end of January, we had the honor of designing and facilitating a participatory event with our partners…
![Everyone is sitting around tables, starting to reflect on the prompt: 'How might we spread human-centered design across the California workforce system?']()
Blog Post
CivicMakers Team Strategy Jam
The CivicMakers Team gathered together for what we called a Team Strategy Jam on Monday, June 12th, at our office…
![Team photo outside in a park on sunny day with plants in the background. Seven people stand in a row with their arms around each other. From left to right: Julian Gunter, Judi Brown, Brittany Henry, Eva Mas, Cristelle Blackford, Leah Tremblay-Adams, Kyle Wicks.]()
Blog Post
Surfacing Insights from State Employees
The CivicMakers Team has been working with a state agency over the past six months to better understand how multiple…
![A session attendee's hands can be seen writing on a post-it. They have an open packet of background info in front of them, as well as a few crumpled up post-its.]()
Blog Post
Kicking Off the Workforce Transformation Corps!
The Workforce Transformation Corps The CivicMakers Team is honored to support the ambitious Workforce Transformation Strategy of Jobs For the…
![Virginia Hamilton and a kick-off participant are standing with their backs to camera, facing a wall of sticky notes that are labeled ‘skills we want to learn!’]()
Blog Post
Commitments to Inclusive & Accessible Learning Space
It’s been two years since we piloted our Learning Lab at the City of San José - how the time…
![A screenshot from Demo Day #5. On the right side is a column of participants on video while Kelli Parmley (Assistant Director Of Human Resources, City of San Jose) shares a slide. The slide is titled]()
Case Study
Project SPARC
![Screenshot from the SPARC Showcase March 2022. Someone is sharing a slide with three quotes from CalWORKs parenting students who shared their experiences around mental health. On the right side are a series of pictures of SPARC Leaders attending the zoom session.]()
Case Study
San Francisco Homeless Workforce Systems Alignment
![Cristelle and Leah brainstorming in front of a whiteboard with post-its]()
Case Study
San Francisco ‘SF Shines’ Program Evaluation and Implementation
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Case Study
City of San Rafael Innovation Learning Lab
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Blog Post
The Culture Stack — Cultivating a More Resilient & Responsive Government
The govtech movement holds great promise, but is hindered by a glaring blindspot — the assumption that technology alone will…
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Case Study
California Health & Human Services Innovation Lab
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Blog Post
Translating Design into the Public Sector (SF Design Week: Volume II)
During SF Design Week (SFDW), we asked people to consider how service design informs the development and delivery of public services. To…
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Blog Post
Learning from Public Sector Service Designers (SF Design Week: Volume I)
This summer, we had the pleasure of participating in SF Design Week (SFDW), and the honor of having SFDW attendees participate with us!…
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Blog Post
Trusting the process, and the people — Designing the Parks and Tech Challenge
Oftentimes, when deep into the design of a group process, I hit a point where the possibility of failure seems…
![Trusting the process, and the people — Designing the Parks and Tech Challenge]()
Blog Post
Reflecting and Looking Forward: Public Impact Design
What is the impact you’re trying to make? What is one way you’re trying to make that impact? In trying…
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Case Study
CA Health & Human Services Knowledge Sharing Platform
![A room of stakeholders with posters describing]()
Blog Post
Designing for Public Impact
It should come as no surprise to anyone reading this that public sector challenges are incredibly complex. As I’ve mentioned previously,…
![A room of stakeholders with posters describing]()
Blog Post
What is CivicMakers?
People still ask us “What is CivicMakers?” In many ways, we’re still asking that same question, but after the whirlwind…
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Blog Post
Now More Than Ever
If the recent election showed us anything, it’s that we need to learn to listen and understand each other better.…
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Blog Post
Co-Discovery: A Process for Impactful Projects
At CivicMakers, we believe gathering the right mix of people, cultivating community and building trust are key ingredients for any successful…
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