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Ecosystem Mapping
A visual tool to understand the people, organizations, and systems shaping a problem or experience.
Category: Resource
![High level visual of the Ecosystem Map template in MURAL]()
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Tool Case Study: Developing Personas in the Santa Barbara County Workforce Development Board
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A high level view of key categories used in this Persona. Some elements include: Age, Location, Race/Ethnicity, Language Preference, Family, Education Level, Skills, Employment, and Challenges/ Barriers.]()
Blog Post
Tool Case Study: Ecosystem Mapping in the Anaheim Workforce Connection
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A zoomed out view of an ecosystem map that was developed for the Anaheim Workforce Connection.]()
Blog Post
Tool Case Study: Interview Strategy at the Workforce Investment Board of Tulare County
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![Four pages of the interview strategy are laid out, overlapping each other. The background fades from white to yellow.]()
Blog Post
Tool Case Study: Journey Mapping to Increase a Sense of Belonging
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A visual of the re-organized bulletin board, with real pictures of how the categories of resources were changed to better reflect what customers came into the office looking for.]()
Blog Post
Tool Case Study: Stakeholder Identification in LA Workforce Development
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
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Data Synthesis Plan
Last Updated: November, 2021 Telling a clear and defensible story with your insights is essential to transforming data into meaningful…
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Journey Mapping
Last Updated: November, 2021 Think of the journey map as a glorified table that helps you map different types of…
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Stakeholder Identification
Last Updated: November, 2021 A key step to engaging the humans in human-centered design is identifying your stakeholders. This framework…
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Communications Strategy & Messaging Guidelines
Last Updated: November, 2021 When engaging stakeholders (whether it be the general public, partners, staff, etc.), it is important to…
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Survey Design
Last Updated: November, 2021 Surveys can be a powerful data collection method when we want a high quantity of Responses,…
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Interview Protocol
Last Updated: November, 2021 The Stakeholder Interview is one of the most powerful tools in the human-centered design toolbox. Interviews…
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