Case Study
City of LA Workforce: A 5-Year Path Forward
Focus Areas: Workforce Development
![Several people are spread out around 6 different tables, writing ideas on post-its to help shape the priorities of the plan.]()
Blog Post
Tool Case Study: Developing Personas in the Santa Barbara County Workforce Development Board
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A high level view of key categories used in this Persona. Some elements include: Age, Location, Race/Ethnicity, Language Preference, Family, Education Level, Skills, Employment, and Challenges/ Barriers.]()
Blog Post
Tool Case Study: Ecosystem Mapping in the Anaheim Workforce Connection
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A zoomed out view of an ecosystem map that was developed for the Anaheim Workforce Connection.]()
Blog Post
Workforce Meets Human-Centered Design in the Middle of the State
The workforce system is obsessed with Human-Centered Design (HCD), and the problem-solving method is no longer simply a buzzword; some…
![Adam Peck presenting the WIB's Annual Plan in front of the full conference.]()
Blog Post
Tool Case Study: Interview Strategy at the Workforce Investment Board of Tulare County
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![Four pages of the interview strategy are laid out, overlapping each other. The background fades from white to yellow.]()
Blog Post
Tool Case Study: Journey Mapping to Increase a Sense of Belonging
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A visual of the re-organized bulletin board, with real pictures of how the categories of resources were changed to better reflect what customers came into the office looking for.]()
Blog Post
Tool Case Study: Stakeholder Identification in LA Workforce Development
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
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Blog Post
Leveraging the Power of Apprenticeships
In a continuation of our work with California’s Employment Training Panel (ETP), we recently wrapped up a 10-month design process…
![HCD Process Graphic, highlighting the implementation phase at the very end]()
Case Study
JFF Workforce Communities of Action
![6 members of the project team are together on a zoom call, smiling and prepping for the next session. In the picture (from Left to Right, Top to Bottom) Leah Tremblay-Adams, Brittany Henry, Genna Petrolla, Christina Garcia, Jonathan Osei, and Lee Domeika.]()
Case Study
ETP – Application Process Evaluation
![Two people stand in front of a screen which shows a detailed journey map of the application process. They are both pointing to a part of the screen and discussing it.]()
Blog Post
Innovation Showcase: Co-Designing a Future Where People Come First
At the end of January, we had the honor of designing and facilitating a participatory event with our partners…
![Everyone is sitting around tables, starting to reflect on the prompt: 'How might we spread human-centered design across the California workforce system?']()
Blog Post
Kicking Off the Workforce Transformation Corps!
The Workforce Transformation Corps The CivicMakers Team is honored to support the ambitious Workforce Transformation Strategy of Jobs For the…
![Virginia Hamilton and a kick-off participant are standing with their backs to camera, facing a wall of sticky notes that are labeled ‘skills we want to learn!’]()
Case Study
Project SPARC
![Screenshot from the SPARC Showcase March 2022. Someone is sharing a slide with three quotes from CalWORKs parenting students who shared their experiences around mental health. On the right side are a series of pictures of SPARC Leaders attending the zoom session.]()
Blog Post
Everything is Data: Making Sense of COVID-19 with Human Connection
Finding hope for positive systems change from an informal online meetup with public servants I’ll admit it. I’m a compulsive…
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