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Case study: City of Fremont Smart City Action Plan

Designing and facilitating the City's first cross-departmental strategic plan and working group

Fremont is a large, diverse, and innovative city at the forefront of the Smart City movement. As an innovative city, Fremont was looking for ways to use data management, computing resources, and internet of things technology to provide operational efficiencies, enhance public safety, save money, modernize infrastructure, and create new revenue opportunities.

Listen

We began by conducting stakeholder interviews with specific departments to understand the City’s existing infrastructure and communication technology and to explore the City’s potential priorities, goals and outcomes.

Learn

From that background, we proposed an advisory committee model that would help to guide the Smart City strategy as it was developed and implemented. We then designed and facilitated a hands-on workshop with an interdisciplinary group of staff to identify a vision and values, detail current and future projects, determine priorities, and outline a governance structure for the advisory committee.

Make

We worked with technical advisors from Nutter Consulting and Fremont leadership to transform these staff inputs into a useful resource, the Smart City Action Plan, to help Fremont move toward becoming a leader in Smart City solutions.

“Choosing Civicmakers to guide Fremont’s Smart City journey has proven to be a solid investment. They helped us craft an interactive, visual, and sustainable plan, and provided long-term governance tools that will empower staff to carry the effort forward.”

Fred Diaz City Manager, City of Fremont, CA (former)

Client Need

Fremont is a large, diverse, and innovative city at the forefront of the Smart City movement. As an innovative city, Fremont was looking for ways to use data management, computing resources, and internet of things technology to provide operational efficiencies, enhance public safety, save money, modernize infrastructure, and create new revenue opportunities.

Our Approach

Fremont sought CivicMakers’ help to develop a Smart City strategy, which we achieved through cross-departmental staff engagement, strategic planning, and technical advising. We began by conducting stakeholder interviews with specific departments to understand the City’s existing infrastructure and communication technology and to explore the City’s potential priorities, goals and outcomes. From that background, we proposed an advisory committee model that would help to guide the Smart City strategy as it was developed and implemented. We then designed and facilitated a hands-on workshop with an interdisciplinary group of staff to identify a vision and values, detail current and future projects, determine priorities, and outline a governance structure for the advisory committee. We worked with technical advisors from Nutter Consulting and Fremont leadership to transform these staff inputs into a useful resource, the Smart City Action Plan, to help Fremont move toward becoming a leader in Smart City solutions.