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Ecosystem Mapping
A visual tool to understand the people, organizations, and systems shaping a problem or experience.
Design Phases: Discover
![High level visual of the Ecosystem Map template in MURAL]()
Blog Post
Tool Case Study: Developing Personas in the Santa Barbara County Workforce Development Board
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A high level view of key categories used in this Persona. Some elements include: Age, Location, Race/Ethnicity, Language Preference, Family, Education Level, Skills, Employment, and Challenges/ Barriers.]()
Blog Post
Tool Case Study: Ecosystem Mapping in the Anaheim Workforce Connection
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A zoomed out view of an ecosystem map that was developed for the Anaheim Workforce Connection.]()
Case Study
Sunnyvale Innovation Team, Summer 2024
![In this picture, four people are grouped around a table. Two women in the middle are half standing up, arranging a prototype made of crafting supplies, while others around the table look on or offer directions.]()
Blog Post
Tool Case Study: Interview Strategy at the Workforce Investment Board of Tulare County
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![Four pages of the interview strategy are laid out, overlapping each other. The background fades from white to yellow.]()
Blog Post
Tool Case Study: Journey Mapping to Increase a Sense of Belonging
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
![A visual of the re-organized bulletin board, with real pictures of how the categories of resources were changed to better reflect what customers came into the office looking for.]()
Blog Post
Tool Case Study: Stakeholder Identification in LA Workforce Development
The CivicMakers Team led the inaugural Workforce Transformation Corps cohort, in partnership with Make Fast Studio, Jobs for the Future,…
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Case Study
Accessible Design Workshop for Hawthorn Senior Apartments
![Digital rendering of the Hawthorn Senior Apartments]()
Case Study
SF ORCP Concrete Building Safety Program – Stakeholder Engagement
![Technical experts from ATC led stakeholders, including members of the CBSP Working Group and the City, on a tour of concrete buildings in the Mission.]()
Case Study
City of Alameda Strategic Plan
![Two adults and two children are looking at and in front of two three large pieces of paper. They are in a large foldable tent or shade structure at the Alameda farmer's market. The pieces of paper are hung up on three sides of the tent. The paper has potential details and things to vote on that they'd like to see in the plan. They are allowed to place dots next to the statements they like.]()
Case Study
JFF Workforce Communities of Action
![6 members of the project team are together on a zoom call, smiling and prepping for the next session. In the picture (from Left to Right, Top to Bottom) Leah Tremblay-Adams, Brittany Henry, Genna Petrolla, Christina Garcia, Jonathan Osei, and Lee Domeika.]()
Case Study
ETP – Application Process Evaluation
![Two people stand in front of a screen which shows a detailed journey map of the application process. They are both pointing to a part of the screen and discussing it.]()
Case Study
City of Pleasanton Budget Engagement
![A parent holds a small child in their arms, and together they are placing a green dot vote onto a poster of budget priorities that is filled with green and red votes from other residents.]()
Blog Post
Practicing Accessible Design in Community Development
How do communities design for accessibility? What can we learn from co-creating living spaces with people with disabilities and their…
![map of proposed site for project with labels]()
Case Study
Asset-Based Community Development for Planned Affordable Housing in San Jose
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Blog Post
A resource library for sharing our tools with you
To our community of civic designers–and our community members who don't yet see themselves as designers–we're excited to announce the…
![A series of 6 resources now available in the resource library]()
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Stakeholder Identification
Last Updated: November, 2021 A key step to engaging the humans in human-centered design is identifying your stakeholders. This framework…
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Survey Design
Last Updated: November, 2021 Surveys can be a powerful data collection method when we want a high quantity of Responses,…
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Interview Protocol
Last Updated: November, 2021 The Stakeholder Interview is one of the most powerful tools in the human-centered design toolbox. Interviews…
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